Return and Refund Policy

At DHTLAB™, we stand behind the Advanced Biotech Science of our formulations. We are so confident in the quality of our 3% Redensyl® + 3% Procapil® serum that we offer a 30-Day Money Back Guarantee.
How the Guarantee Works
If you have used our product consistently for 30 days and are not satisfied with the quality or experience, you are eligible to claim a refund.
Timeline: The claim must be initiated within 30 days of the delivery date.
Usage: To qualify, the bottle must not be more than 50% empty. This ensures the product was tested fairly but not entirely consumed.
How to Claim Your Refund
• Contact Us: Send an email to “Compalint@dhtlab.pk” or WhatsApp our support team with your Order ID.
• State the Reason: Briefly let us know why the product didn’t meet your expectations (this helps us improve our science).
• Ship it Back: Once approved, ship the bottle back to our designated address.
• Get Paid: After we receive and inspect the return, your refund will be processed via Bank Transfer or EasyPaisa/JazzCash within 1 working days.
Our Commitment
We value your trust more than a single sale. This guarantee is our promise that DHTLAB™ is a brand built on honesty, results, and premium customer care.